To Make a Return or Exchange
Items must be returned within 30 days of purchase. Please email to explain the situation, and include your name and address inside the parcel.
- Magazines and prints must be in their original condition.
- Clothing that has been worn, laundered or altered in any way cannot be accepted for exchange or return.
If you wish to return or exchange an item for any reason besides defect, you will be responsible for return shipping charges. We will ship your replacement item(s) at no additional shipping charge once we have received your returned item.
We recommend using a carrier that provides tracking as TCOLondon is not responsible for any lost shipments.
If Your Order is Defective/Damaged/Incorrect
If your order either contains the wrong item(s) or defective item(s), we'll not only pay the return shipping charges but also send you your indicated replacement(s) with free shipping as well. Please contact before shipping your items back.